Frequent Ask Questions:


How do I make a booking?

You can book via phone call, WhatsApp or e-mail.
Phone call : +6 03 – 77334737 / +6 03 – 77339738
WhatsApp : +6 012 – 3394737
E-mail : customerservice@skysimulator.com

What details do I need to provide while making a booking?

Name, contact number, flight package, date and time you want to book.

Do I need to book before I come?

It is recommended that you book before coming.

When I make a booking, do I need to pay?

You need to pay at least RM50 deposit or full payment to confirm your booking. Terms & Conditions apply.

How do I pay deposit?

You can pay via internet banking or cash deposit. Click here to pay RM50 deposit. Kindly e-mail the receipt or proof of payment to pay@skysimulator.com Booking will be confirmed after the proof of payment is received.

Can I reschedule my booking session?

No. Please check our Terms & Conditions.

What kind of payment methods does Sky Simulator accept?

For outlet, we accept Cash, Credit Card (VISA and Master ONLY) and Debit Card. For internet banking, we accept Maybank2u, CIMB Clicks, PBe, Hong Leong Connect, RHB Now, Ambank, affinOnline, Webcash, PayPal (credit card).

Can I just walk-in without booking?

Yes. Subjected to availability. We recommend that you make an advanced booking

What will happen if I come late for my session?

Please show up at least 10 minutes before your booking. Otherwise, no extra timing will be compensated.

Flying our Simulator

Any age limit to try?

We don’t have any age limit to fly our simulator.

What should I wear during my flight?

Normal shoe (recommend non high heels). Jean or pant (recommend non mini skirt).

Will I be flying alone? Or will there be another person guiding me?

You will be seated on the Captain’s seat (left seat), our professional instructor will be seated on the Co-Pilot’s seat (right seat). Instructor will be guiding you.

Does your flight simulator have motion?

Our flight simulator is fixed base with vibration of pilot seat.

Can I go to any airports around the world?

Our simulator has more than 24,000 airports.

Are we allowed to take photos or videos inside the cockpit?

Yes, you can.

Does Sky Simulator provide pilot uniform when I fly?

No. But we do have a captain cap, and it is to be used inside the cockpit only.

Will I get any certificate(s) after completing the flight?

No. Only after the completion of ProFlyer course and KL City Tour will get a certificate.

Flight Package:

Who can try this?

Anyone. We are open to the public.

Where is Sky Simulator?

How many people allowed in the cockpit?

We allowed people who fly plus another 2 person, total 3 person allowed.

The other 2 person (back seat) need to pay as well?

No. The 2 person is free of charge.

Can that 2 people take take control as well?

No. If the other 2 people want to take control, must purchase another package.

Any age limit to fly?

We don’t have any age limit.

Can I try this without any experience before?

Yes. Our professional instructor will guide you.

This simulator come with motion?

No. Our simulator is fixed base simulator with vibration of the pilot seat.

Are we allowed to take photos or videos inside the cockpit?

Yes, you can.

Can I buy this as a gift?

Yes, you can. You will receive a gift voucher that looks like a boarding pass. FREE postage within Malaysia (T&C Applied).

ProFlyer Course

How to join ProFlyer Course?

Sign up any course(s), you will get free ProFlyer Club membership.

After completing all courses, can I fly a real aircraft?

No. You can only fly a simulator.

Any certificate given?

Yes. You will get a certificate, if you passed the check-ride (exam).

After completing all courses, what I will get?

ProFlyer Wing. And you able to fly our simulator without instructor guiding

Can I use ProFlyer certificate to apply for a pilot job?


Can I skip sequence of ProFlyer course(s)?

Must be in sequence. 1-> Basic ProFlyer. 2-> Advance ProFlyer. 3-> Pre-Flight ProFlyer

What if I fail the exam?

You need to re-take that exam, additional charge applies.


How to be a pilot?

We do sell Comprehensive Guide How To Become A Pilot eBook.
Click here for more info

Question(s) not listed?